Escalation Engineer

We are looking for really good Escalation Engineer. And by really good, we mean, really, really good. Your duties will be to design, describe and manage the solution engineering related to specific business problems versus different customers. You will lead technical solutions end-to-end that will be used to enable more business opportunities.

Responsibilities

  • Design and implement technical solutions to overcome problems encountered in the field
  • Write high quality code using variety of programming languages in Linux kernel and user space
  • Keep track of new technologies in the market
  • Provide technical support for end customers including architectural solutions specific per customer requirement

Desired Skills and Experience

  • Familiarity with databases, such as Redis, MongoDB, Couchbase, Cassandra, MySQL
  • Familiarity with platforms for managing containerized workloads and pools of compute & storage such as Kubernetes, Swarm & OpenStack
  • Excellent knowledge with Linux operating system
  • Excellent knowledge and experience in multiple programming languages (mostly C and C++)
  • Ability to complete a project end-to-end including design, implementation and testing
  • Experience in working with open source software projects
  • Experience with multi-threaded systems in kernel or user-space environment
  • Experience with high speed Ethernet networks - advantage
  • Experience with high performance storage devices - advantage
  • A bachelor’s degree in computer science, software engineering or related fields - or commensurate experience
  • At least two years of experience writing software that works in the real world

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